Legal Notice
1. Website Publisher
This website, accessible at https://grenadecoaching.com, is published by:
Martine METZGER DOUÇOT, a sole proprietor (Entrepreneur Individuel – EI) trading under the professional name Martine LaGrenade, operating as Grenade Coaching.
- Legal status: French sole proprietorship, under the micro-entrepreneur tax and social security regime.
- French business registration number (SIREN): 89850455000010
- Registered business address: 48 rue du Nord, 68000 Colmar, France
- Email: contact@grenadecoaching.com
- Telephone: +33 (0)6 12 88 38 36
Additional contact information is available on the website’s Contact page.
The registered business address is used for administrative purposes only and is not open to the public. Coaching sessions are arranged according to the terms agreed with clients.
Special Notice – Use of Contact Details and Objection to Commercial Solicitation
The postal address, telephone number and email address of Martine METZGER DOUÇOT, trading as Martine LaGrenade – Grenade Coaching, are published on this website exclusively to comply with legal identification requirements and to facilitate communications relating to her professional activities.
Martine METZGER DOUÇOT expressly objects to the collection, extraction, storage or reuse of her contact details for commercial prospecting, advertising solicitation or the creation of marketing databases without her prior consent.
This objection applies in particular to commercial approaches by telephone, email, text message (SMS) and postal mail, as well as the disclosure or transfer of these contact details to third parties for marketing purposes.
The publication of this information does not constitute permission to engage in commercial solicitation.
Any use of this personal information must comply with the applicable provisions of the General Data Protection Regulation (GDPR) and French law.
2. Publication Director
The person responsible for the publication of this website is Martine METZGER DOUÇOT, also known professionally as Martine LaGrenade.
3. Website Design and Development
The Grenade Coaching website was designed and developed by Martine METZGER DOUÇOT.
The texts, illustrations, photographs and other materials appearing on this website are protected by applicable intellectual property laws, subject to third-party rights and any specific licences governing the materials used.
Any unauthorised reproduction or reuse of protected materials is prohibited, except where permitted by law.
4. Website Hosting
This website is hosted by PlanetHoster.
- Hosting provider: PlanetHoster
- Postal addresses:
- 4416 Louis-B.-Mayer, Laval, Québec, H7P 0G1, Canada
- 5–7 Rue Bellini, 92800 Puteaux, France
- Website: https://www.planethoster.com
5. Nature of Services
Grenade Coaching provides individual coaching, couples and relationship coaching, professional coaching, and services for organisations, including coaching sessions and training workshops.
Coaching services are provided under an obligation to use reasonable professional efforts (obligation de moyens), rather than an obligation to achieve a specific result (obligation de résultat), as understood under French law.
The service provider undertakes to apply the professional resources and methods agreed upon within the coaching relationship, without guaranteeing any particular outcome. Results depend, among other factors, on the circumstances, decisions and involvement of the individuals receiving coaching.
Coaching is not a substitute for medical diagnosis, psychotherapy or treatment by a qualified healthcare professional where such care is necessary.
6. Professional Liability Insurance
Grenade Coaching, operated by Martine METZGER DOUÇOT, holds professional liability insurance with MAIF.
This insurance covers the professional activities declared to the insurer, subject to the terms, conditions and limitations of the insurance policy.
7. Personal Data and Cookies
Personal data submitted by visitors, particularly through contact forms and booking tools, is used to process enquiries, organise services and manage communications necessary for the professional relationship.
Individuals whose personal data is processed have the rights provided for under applicable data protection legislation.
To exercise these rights, they may contact contact@grenadecoaching.com.
Detailed information concerning data processing, its purposes, retention periods, recipients and the use of cookies is provided in the website’s Privacy Policy.
8. External Links
This website may contain links to third-party websites or services.
Grenade Coaching is not responsible for the content or privacy policies of these external websites or services.
9. Applicable Law and Language
This website is operated by a business established in France and is governed by French law, subject to any mandatory consumer protection provisions that may apply.
This English version of the Legal Notice is provided for the convenience of English-speaking visitors.
In the event of any discrepancy or difference in interpretation between the French and English versions, the French version shall prevail, to the extent permitted by applicable law.
Terms and Conditions of Sale – Grenade Coaching
Article 1 – Purpose and Scope
These Terms and Conditions of Sale define the terms applicable to services offered by Grenade Coaching, a business operated by Martine METZGER DOUÇOT, a French sole proprietor (Entrepreneur Individuel), trading under the professional name Martine LaGrenade.
They apply to individual coaching, couples and relationship coaching, professional coaching, as well as interventions and training services offered to businesses and organisations.
Article 2 – Nature of Coaching Services
Coaching services are intended to provide support and guidance in personal, relational or professional development.
Grenade Coaching is subject to an obligation to use reasonable professional efforts (obligation de moyens), rather than an obligation to achieve a specific result (obligation de résultat), under French law.
No particular personal, relational, professional or organisational change or outcome can be guaranteed.
Clients remain free and responsible for their own decisions and actions.
Coaching services do not constitute medical treatment or psychotherapy.
Article 3 – Contractual Arrangements for Individuals and Couples
Individual, couples and relationship coaching services are provided under a coaching agreement defining the financial terms and general arrangements for the sessions.
Coaching respects each client’s individual pace and autonomy. No fixed progression schedule, minimum number of sessions or personal development timetable is imposed.
Clients remain free to determine, in consultation with the service provider, the frequency and number of sessions they wish to attend, according to their needs and evolving circumstances.
The coaching agreement specifies the applicable pricing arrangements, including:
- The price of the first session, which is the same for all clients concerned.
- The individual price of subsequent sessions.
- Any progressively reduced rates based on the number of sessions completed over a twelve-month period.
Where reduced rates apply, their conditions are defined in the coaching agreement. Such pricing arrangements do not constitute a commitment to attend a predetermined number of sessions.
Each session is invoiced individually. Payment must be made no later than thirty (30) days after the session has taken place.
An extension of the payment deadline may be agreed by mutual consent between the client and Grenade Coaching. Such an agreement must be confirmed in writing.
For couples coaching, the individuals concerned shall contractually determine how the cost of the sessions is shared. The payment obligations of each signatory shall be expressly specified.
The coaching agreement does not deprive clients of their statutory rights, particularly those relating to withdrawal from or termination of a contract.
Article 4 – Services for Businesses and Professional Clients
Services provided to businesses, associations and other organisations are subject to a prior written quotation specifying the nature and scope of the intervention, the arrangements for delivery and the financial terms.
Acceptance of the quotation by the client constitutes a contractual commitment.
Unless expressly agreed otherwise, a deposit of 30% of the total quoted amount is payable upon acceptance of the quotation.
The remaining balance is invoiced in accordance with the terms specified in the quotation.
Payment of the outstanding balance is due within sixty (60) calendar days from the invoice issue date, in accordance with the provisions applicable to commercial transactions between professionals under French law, unless a specific statutory deadline or a shorter period agreed between the parties applies.
Invoices shall include the mandatory information relating to late-payment penalties and the fixed compensation for debt recovery costs, where applicable.
Any substantial modification to the originally agreed services may be subject to an additional quotation requiring the client’s acceptance.
Article 5 – Prices and Payment Terms
The applicable prices are those communicated to the client before entering into the coaching agreement or accepting the quotation.
For individuals and couples, sessions are invoiced individually, according to the prices and any reduced-rate arrangements specified in the coaching agreement.
Payment is due within thirty (30) days following each session, unless an extension has been mutually agreed and confirmed in writing.
For professional clients, a deposit of 30% is payable under the conditions set out in the quotation, with the remaining balance payable within the deadlines specified in Article 4.
Accepted payment methods are communicated to the client before the contract is concluded.
Amounts due must be paid within the agreed deadlines, subject to applicable statutory provisions.
VAT not applicable, pursuant to Article 293 B of the French General Tax Code (Code général des impôts).
Article 6 – Cancellation, Discontinuation and Refunds
Any request to cancel or reschedule a session or service must be communicated to Grenade Coaching as soon as possible.
Services that have already been provided remain payable.
Amounts paid for services not yet performed shall be handled in accordance with the agreement concluded, these Terms and Conditions, and applicable legal provisions, particularly those concerning withdrawal rights, non-performance and contract termination.
Except where a refund is required by law, the financial consequences of cancellation or discontinuation shall be governed by the conditions expressly accepted by the client when entering into the coaching agreement or accepting the quotation.
Nothing in these Terms and Conditions shall deprive consumers of their statutory rights.
Article 7 – Consumer Right of Withdrawal
Where a contract is concluded remotely or away from the service provider’s business premises,